Privacy Policy

1. Introduction & Overview

At Sri Jaivelan Jewellery ("we," "our," or "us"), we prioritize the privacy and confidentiality of our clients and visitors. This Privacy Policy details how we collect, use, disclose, and safeguard your information when you visit our website, utilize our services, or engage with our gold schemes.

2. Information We Collect

We collect personal information that you voluntarily provide to us when registering, making inquiries, or participating in gold installment plans:

• Personal Identity: Full name, phone number, email address, physical address.
• Identification Documents: KYC verification details (such as Aadhaar / PAN) as required by Indian regulatory laws for gold transactions.
• Transaction Records: History of installment payments, plan subscriptions, and purchase invoices.

3. How We Use Your Information

Your information is used strictly for legitimate business and customer service purposes:

• To manage and service your gold savings/installment accounts.
• To send instant transaction receipts, gold rate alerts, and scheme updates via SMS/WhatsApp/Email.
• To comply with legal, tax, and anti-money laundering (AML) requirements under Indian law.
• To improve our customer service and respond promptly to your inquiries.

4. Data Protection & Sharing

We do NOT sell, rent, or trade your personal data to third-party marketing companies. Data is shared only with trusted third parties strictly necessary for operating our business (e.g., payment gateways, SMS providers, regulatory authorities when mandated by law).

5. Account Deletion & Data Retention

You reserve the right to request deletion of your account and personal data. You can submit a deletion request directly on our Account Deletion Page. Please note that legal obligation records (such as completed billing tax records) may be retained as mandated by Indian tax authorities.

6. Contact Us

If you have questions regarding this Privacy Policy, please contact us: